Play safely and responsibly at dhaka7
Gaming should be a source of enjoyment — not a burden. dhaka7 believes every player has the right to understand their own limits and stick to them. On this page you will find out how to keep yourself protected.
dhaka7 provides services only to individuals aged 21 and above. Age is verified at account registration, and further proof may be requested in cases of doubt. Minors are strictly prohibited from opening an account or taking part in any game.
Betting and casino gaming inherently involve risk. Most players enjoy it as a form of entertainment and play within sensible limits. For some, however, it can get out of control. dhaka7 wants you to stay in control at all times — that is why we have built several self-management tools directly into your account.
You can read detailed responsible gaming guidelines on our Terms and Conditions page. Every user is responsible for complying with the conditions stated there.
Remember: winning is not guaranteed. Every bet or spin is an independent event and previous results do not influence the next one. Placing larger bets in hopes of recovering lost money is a clear sign of problem gambling.
Your own control tools
You can use the tools below directly from your dhaka7 account. If you need assistance, contact us via 24/7 live chat.
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Reducing the limit takes effect immediately; a cooling-off period applies when increasing it.
Session Limit
Decide in advance how long you will play in one sitting. When the set time is up, a warning will appear automatically and the session will end.
Self-Exclusion
If you want to take a temporary or permanent break from your account, activate self-exclusion. During this period, login and all transactions will be completely blocked.
Bet Limit
Set the maximum amount you place on a single bet. This is an effective safeguard against large losses.
Reality Check
A pop-up will appear at regular intervals showing how long you have been playing and a summary of your wins and losses for the day.
Cooling-Off
If you want to take a break for a few days, activate the cooling-off period. Account access will be blocked for that time and will reopen automatically once it ends.
Warning signs of a problem
If any of the following apply to you, take a moment to pause and seek help.
- You keep placing more bets to try to recover lost money — this pattern increases losses, it does not reduce them.
- You are using money meant for household or essential expenses on betting.
- You are hiding the fact that you are playing from family or friends.
- Your sleep, work, or relationships are suffering and you feel you cannot stop playing.
- You are spending more time and money than you planned and feeling regret afterwards.
- You feel anxious before playing and only feel relief when you win — this is a clear sign of addiction.
Do an honest self-assessment
This form is completely private — no data is stored or sent anywhere. It is simply an opportunity to ask yourself some questions.
The information in this form is not sent anywhere — it is for self-awareness only.
Ways to get help
Acknowledging a problem is a sign of strength. Here are the right places to seek help.
dhaka7 Live Chat Support
Our support team is ready to talk in Bangla and English 24 hours a day, 7 days a week. Open live chat directly to activate self-exclusion or get help setting limits.
Contact by Email
If you prefer written communication, send us a message at [email protected] — we will respond as quickly as possible. Responsible gaming requests are given priority.
Family and Trusted People
Tell a close family member or trusted friend about your situation. The support of someone nearby is often just as effective as professional help.
Professional Counselling
Seeing a psychologist or addiction specialist is not a sign of weakness. Mental health and addiction treatment services are available at both government and private hospitals in Bangladesh.
Keep track of your spending
Keep a simple note each week of how much you played and what the outcome was. This will make you aware of your own patterns and help you make decisions.
Third-Party Protection
Let a family member know about your account and involve them in helping you set limits. Mutual accountability can help reduce addictive behaviour.
dhaka7's commitment
dhaka7 believes that being a responsible platform is better for everyone in the long run. We do not only think about profit — our goal is to create an environment where you can play safely.
Under our Privacy Policy, your self-exclusion or limit-setting information is completely confidential and is never shared with any third party.
For answers to common questions about account verification, changing limits, or the self-exclusion process, read our FAQ page — everything is explained there step by step.
Treat gaming as entertainment, not a source of income. Set a fixed budget and stop playing for the day once that budget is gone — regardless of whether you won or lost. That one habit can keep you out of the cycle of problem gambling.
Remember, seeking help does not mean you have failed — it means you have chosen to look after yourself and your family. The dhaka7 24/7 live chat team is always here for you.
Responsible Gaming FAQ
Answers to common questions about responsible gaming.